Trial mode

How can I contact support?- +

You can contact us via email (support@lawonline.ai) for any questions or issues. If you subscribe to one of our premium packages, you'll also have access to phone support, whose number will be provided after subscription. We are here to help!

Is there real-time support?- +

Yes, we offer real-time support for our customers. Premium package users have direct access to this service via phone. Additionally, all users can contact us via email (support@lawonline.ai) to obtain quick and effective assistance.

What is the support response time?- +

Our response time varies according to the type of support. For questions sent by email, (support@lawonline.ai), we usually respond within 24 business hours. Premium package clients, who have access to phone support, receive priority and real-time assistance. We are committed to providing quick and efficient service for all your needs.

What is the lawyer's dashboard?- +

The dashboard is an integrated platform offering transcriptions, drafts, translations, analyses, and chat support for legal issues, all through advanced artificial intelligence.

How does artificial intelligence work on the dashboard?- +

The dashboard's artificial intelligence is trained based on Portuguese law and has detailed knowledge of all articles of Portuguese law. Additionally, the AI is constantly improving to ensure the accuracy and currency of the information provided.

What are the advantages of using the dashboard's artificial intelligence?- +

Using artificial intelligence ensures speed, accuracy, and constant updates in responses. It performs complex tasks such as transcriptions, legal analyses, and translations based on extensive knowledge of Portuguese legislation."

How does artificial intelligence continuously improve?- +

The AI is in a continuous process of learning and updating, incorporating new data and feedback to enhance its capabilities and provide more accurate and efficient results.

What should I do if a process fails and inappropriate usage is charged?- +

Contact us via email (support@lawonline.ai) and we will resolve the issue as quickly as possible.

How to transcribe one or more court audios?- +

You can upload one or more audios to the system, in the specified location for upload, and the dashboard will transcribe them.

Can I add new audios to an already completed transcription?- +

Yes, you can add new audios to an existing transcription at any time.

How to view transcription history?- +

Each area of the dashboard contains a history where you can access all transcriptions made. At the top of the page, or header, you can click on History. To access the new transcriptions page, you also have this option in the header, returning to the main menu.

How to draft a legal document?- +

To draft a legal document, specify the type of document needed and provide the relevant details, such as names, addresses, and dates. If you don't have all the information at the moment, leave the fields blank to fill them in manually later. Alternatively, you can upload a sample document, allowing the AI to generate a complete document faithful to the provided model.

What types of legal documents can I draft?- +

You can draft any type of legal document, such as initial petitions, contracts, opinions, defenses, appeals, injunctions, powers of attorney, public deeds, wills, extrajudicial notifications.

Can I view previous drafts?- +

Yes, each section of the dashboard has a history where you can access all drafts made. At the top of the page, in the header, click on "History" to view the drafts. The option to access the page for creating new drafts is also available in the header.

What types of documents can be translated?- +

Any document or text can be translated into any language available on the platform.

How does the translation process work?- +

You upload the document or write the text, select the language for translation, and the dashboard will do the translation.

Where can I find previous translations?- +

Translations are available in the history section within the Translations panel.

What types of legal analyses can be performed?- +

Legal analyses are versatile tools that meet various legal needs. They can be used to review contracts, interpret clauses, understand applicable law articles, analyze any type of document, whether financial or legal, and much more. With these analyses, you will have clarity and security to make informed and well-founded decisions.

How do I perform a legal analysis?- +

Upload the relevant document(s) and provide a detailed description of the type of analysis you wish to perform."

Can I access previous legal analyses?- +

Yes, all analyses performed are available in the history.

How do I ask a legal question via chat?- +

Just access the Chat section on the dashboard and type your question.

What kind of questions can I ask?- +

You can ask any questions related to legal issues based on Portuguese law.

Where can I see my previous questions?- +

All chat interactions are recorded in the history, and you can access them at any time.

Can I change my subscription at any time?- +

Yes, you can change your subscription to another package at any time, and the limits will be updated instantly.

What happens when I cancel my subscription?- +

Your subscription will remain active until the day it would be renewed. After that period, you will lose access to the dashboard.

How are usage limits restored?- +

Usage limits are restored monthly on the day you started the subscription.

Can I recover unused usage from the previous month?- +

No, any unused usage for the current month does not roll over to the next month.